HaloPercy manages inquiries and reminders, providing timely assistance and updates. It handles everything from medication questions to insurance verifications, ensuring reliable and efficient customer support.
Seamless Integration
Our platform integrates smoothly with existing pharmacy systems, ensuring easy setup and daily operations. HaloPercy is compatible with major CRM systems, enhancing functionality and convenience.
Compliance and Security
With strict adherence to HIPAA regulations and a commitment to data security, HaloPercy ensures that all customer interactions are handled with the highest standard of privacy and confidentiality.
Features
24/7 Phone Answering
Always Available: HaloPercy answers calls day and night, ensuring your pharmacy never misses a customer inquiry.
Automated Prescription Refills
Automatically notifies customers when their prescriptions are due for a refill, ensuring continuous medication management.
Appointment Scheduling
Seamless Booking: Integrates with your pharmacy management system to book and manage appointments directly on your calendar.
Insurance Verification
Real-Time Verification: Quickly checks if prescriptions are covered by the patient's insurance, enhancing customer service and reducing wait times.
Real-Time Inventory Checks
Automatically notifies customers when their prescriptions are due for a refill, ensuring continuous medication management.
Outbound Notifications
Proactive Engagement: Sends out automated calls for prescription refills and appointment reminders, ensuring continuous patient care.
CRM Integration
Streamlined Operations: Syncs interactions with your CRM system, ensuring all customer interactions are logged and accessible.
CRM Integration
Automatically notifies customers when their prescriptions are due for a refill, ensuring continuous medication management.
SMS Text Answering
Text Communication: Responds to text inquiries from customers, providing a convenient way for them to receive information about their prescriptions and services.
Call Recording & Transcription
Extended Assistance: Handles inquiries during nights and weekends, ensuring that your customers always feel supported.
After-Hours Support
Automaticaally notifies customers when their prescriptions are due for a refill, ensuring continuous medication management.
